Cashier Front Office

Date: 31-Jan-2023

Location: Sharjah, AE

Company: University Hospital Sharjah

Position Summary

  • Has good inter-personal and interaction skills and willing to undertake front office patient handling.
  • Collections from outpatients, ER and inpatients, in accordance with the policies and procedures.
  • Follow insurance guidelines for acceptance of patients.
  • Collect for unapproved/not covered service.
  • Ensure that the co-payments and deductibles are collected/marked on the orders of the doctors, as the case may be (to facilitate Pharmacy to collect the amounts).
  • Verify & update the insurance membership and eligibility to avail the services and facility at UHS.

Summary of Main Duties


  • Ensure that the daily collections/charge slips are reconciled with the patients’ attendance at clinics and the orders prepared.
  • Handover the Cash with reconciliation to Main Cashier.
  • Ensure that the guarantee document (License copy / Credit Card /ID) is preserved for the patient until the amounts are settled.
  • Prepare in-patient invoices on the system- create, check and edit.


  • Co-relate the amounts billed with reference to services actually performed.
  • All services performed are included in the in-patient bills.
  • Collect the discharge dues, including the co-payments from the patients and for extended stay beyond insurance approved days.
  • Ensure that the packaged cases are billed according to the procedure and policy.

Position Requirements/Qualifications

  • B. Com or BS in Accounting from an accredited university.
  • Two years experience in a similar position
  • Fluency in English and Arabic is a must.
  • Excellent computer skills, especially in MS Office.

Position criteria Other Skills/Abilities