SAP Application Specialist

Position Summary

• Meet with department head to gather the application requirement
• Participate is in the workflow designing and pre-implementation task
• Assist in the Training, Support, administration implementations, and upgrades process of SAP Application, SAP related software components and other Business Applications.
• Monitor and maintain configuration, customization or update of SAP application and related components and other Business Applications.
• Deal with vendors on business requirements and negotiate with them.
• Perform acceptance testing of systems and applications.
• Assist vendors' deployment teams during support, implementation and software upgrade projects.
• Plan, organize and implement user-oriented training workshops.

Summary of Main Duties

• Execute testing scenarios and methodologies to demonstrate system effectiveness.
• Serves as a senior expert resource for end-users in regard to questions or issues relating to the SAP functionalities.
• Maintain current and complete documentation for applications and databases.
• Work with and guides key users in identifying potential changes and improvements that are within application implementation project scope of work.
• Provide application upgrade/implementation support and technical guidance to key users.
• Provide support and troubleshooting for issues related to application performance.

Responsibilities

• Keep IT users updated in the latest developments and enhancement in the used applications.
• Assist in maintaining administrative and financial information systems, ensuring maximum availability through proactive approaches.
• Participate in hospital orientation efforts.
• Lead and support the process of the integration of SAP with different hospital business applications as per the department requirement.

Position Requirements/Qualifications

• Bachelor degree in computer engineering or related fields.
• A minimum of 6 years of proven experience in large                       organizations as Project Lead/Application Specialist/System Analyst, preferably in hospital or health care sector.
• Strong understanding of SAP ERP workflows.
• Excellent analysis and team management skill.
• Exposure to / experience of customer and vendor service principles.

Must have experience in running the daily SAP Applications operations and administration.

Position criteria Other Skills/Abilities

• Highly preferable to have experience in SAP.
• At least 5 years of experience.
• Strong experience in the following applications: supply chain (MM), finance (FICO), human resources (Success Factors) and payroll, asset management and patient billing.
• Understanding of applicable standards, reporting requirements and legislative regulations.
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